i have 120 mbps plan, but i get only around 90 with speedtest. Do you get 120 ?
Please answer only if you have 120 mbps plan.
Best Answer
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No issues getting 120+ here and I am on the 120 Plan. Just did a speedtest and here are my results:
Are you doing a speedtest via WiFi, or Wired ? Wifi can vary in terms of speed, since the WiFi connection can be the bottleneck. A true speedtest should be done wired (taking wifi limitations out of the loop).
Have you tried using the Fizz WiFi app to do a speedtest ? What do you get on that ?
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Answers
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Hi Hoang,
This how to conduct a speed test whit Fizz
And this how to contact Fizz, they don't answer question here
To Chat with Fizz support:
· Connect to your Fizz account by clicking « Login » in the top right corner
· Follow the link on this page: https://fizz.ca/en/faq/status-services
· Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
· Choose the option 💬 chat
If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.
Other means of contact
· Whatsapp: (438) 393-5814
· By private message on Twitter: https://mobile.twitter.com/fizz_ca
· By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the only effective and quickest method
Have a nice day
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Yes, i have the 120/20 plan and i get around 135/20 most of time. I'm connected in Wi-Fi on the 5ghz band.
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I just discovered something: before i had around 130 too. Recently, i plugged the modem to a power bar that is connected to a UPS, and my speed was around 90.
I just connected the modem directly to UPS, and now the speed is around 130.
Thank you all for your answer
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My pleasure !
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Glad it helped, but it is a strange one :(
As long as it works.
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Weird that the way the modem is plugged is changing the speed !
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Thank you!
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If you have an older PC you are limited to 100 Mbps and your speed test will be about 94Mbps. To check go to PC settings choose network and Properties the Link speed for an old pc is (Receive/Transmit):100/100 (Mbps) for newer one it's Link speed is (Receive/Transmit):1000/1000 (Mbps).
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