No Internet this morning

Hello @Ioana

A mod (Whizz) wrote earlier today that Fizz cannot know the service estimated retoration time because they depend on Hydro-Quebec.

Fizz is aware of the problem and is working to resolve it in order to restore the situation as soon as possible.

It is quite possible that your area has a power outage where the power outage is still present preventing your connection from working because the entire network needs electricity to operate.

Fizz advises to perform a restart of your modem and within 4 hours, to check if the connection is working. Otherwise and if the connection still does not work they advise to restart your modem again within 2 hours because the situation concerning the power cut will be treated by Hydro-Québec however Fizz does not have a precise resolution time to indicate to you.