Missed appointment?

celineb
celineb Posts: 6 ✭✭

Yesterday I had an appointment to get my service moved (wifi) the technician came and installed it, everything worked well so he left. But since yesterday I’ve received 3-4 emails saying I need to reschedule because I “missed” my appointment. I work from home and I’m stressed that they’ll for wtv reason cut my internet since they think I missed my appointment. I don’t know if anyone has ever had the same issue. I tried chatting online but the chat bubble was not working all day and when it finally worked I was 196 in line 🙄

Best Answer

  • Emporium
    Emporium Posts: 2,305 ✭✭
    Answer ✓

    Other means of contact

    ·       Whatsapp: (438) 393-5814

    ·       By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·       By private message on Facebook: https://www.facebook.com/fizzca/

    CHAT however is the quickest method, but facebook is the easiest.

    Facebook messanger works pretty well. Don't leave personal information, brief explanation, and they will send you a Direct Message afterwards, where you can continue with the personal/account info and they can certainly take care of it.

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