Transfer from other provider didn't work the first time - need to retry.

Caridad
Caridad Posts: 1 ✭✭
in My Mobile

How do I resend transfer number request?

Best Answer

  • Fling
    Fling Posts: 8,714 ✭✭
    edited November 2021 Answer ✓

    Hi Caridad,


    Mayby the problem is your actual provider. Ask Fizz support for help

    To Chat with Fizz support:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca

    2- Any ad blockers in your browser should be disabled.

    3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account

    4- The green chat bubble should appear after a few seconds in the bottom right corner.

    5- Choose the option 💬 chat


    Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us


    Have a nice day

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭

    Also keep in mind that you can only transfer numbers with a Québec or Ottawa area code to Fizz.

    Fir example, you wouldn’t be able to transfer a 647 number to Fizz

  • snow_code_ROZ9N
    snow_code_ROZ9N Posts: 95 ✭✭

    Where is your number belong to?

This discussion has been closed.

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