Can I have the same price with discount for the phone, I pay monthly

Vbitca
Vbitca Posts: 2 ✭✭
in Phones

Hi,

16 November I bought a new phone, Pixel 6, but now the phone is on discount with almost 200$

Pixel 9 price.jpg

Can I have the same price with discount for the phone, I pay monthly?

Thanks.

Best Answer

  • Whizz
    Whizz Posts: 23,462 admin
    Answer ✓

    Hello Vbitca,

    Thank you for your patience,

    I have verified your account and I see that you managed to contact our customer service team.
    AS for your question, sadly we can't adjust the price from our side. The phone is already ordered with the price that was available at the time. If the price changes and you are within the 15-day return policy, then you can return it and buy it at that price, however, there is the risk that while you are doing this, the phone to be out of stock.

    Thank you for your understanding!
    Have a good day!
    -Eugen

Answers

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,739 ✭✭

    Hi Vbitca

    Congratulations on your new phone! Here on the forum, we are users.

    For your request, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Vbitca
    Vbitca Posts: 2 ✭✭

    Thank you a lot for your help.

  • StefanM
    StefanM Posts: 1,453 ✭✭

    I would also suggest to contact Fizz support. Usually you can only get the price as it was when you signed up. Maybe they can modify it for you though. Alternatively, should you still be within the return window, you could re-buy and return the old one.

This discussion has been closed.

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