I missed a payment date because I changed my bank cards and my service hasn’t gone back on.
Hello, I lost my bank card a few weeks ago and forgot to update my payment method. ( I didn’t receive any notification that it was going to be cut).
I updated my payment method this morning and it’s not 5:17 and my phone is still not back on. My account/profile says my payment is up to date and everything. What do I do? My phone is my job so I need it back on fast.
Best Answer
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Hi,
I suggest you to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
They'll surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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It keeps redirecting me to this page.
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Super annoying but I just want my phone back on.
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@Dapfizzer it worked with the WhatsApp. Thanks!
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@Falicia Did you fix your issue ? Restarting the phone and removing and inserting back again the SIM card can help too
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