enable data in the middle of billing cycle

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Roman M. #24638
Roman M. #24638 Posts: 24 ✭✭

Hello, I enabled the data plan in the middle of my billing cycle. I received email saying that it will become active in the next billing cycle on November 5th. Is there a way to start using the data earlier? Thanks.

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited October 2021 Answer ✓
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    @Roman M. #24638


    Hi Roman,

    there's the only way to add data to your plan untill your next billing cycle.

    Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

    In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

    How do I buy an Add-On?

    To buy an Add-On:

    1. Go to My Plans in your Fizz account.
    2. Here you’ll see a usage summary for all your Plans.
    3. Scroll to the Plan you are buying the Add-On for.
    4. Click Buy Add-On.
    5. Here you’ll see three options: Data, Calls/Text and International calls.
    6. Choose the type of Add-On you need and the desired amount.
    7. You can choose one Add-On per category (Data, Calls/Text, International calls).
    8. For international calls, enter the country you will visit and browse relevant Add-Ons.
    9. Choose your payment method, review your summary and click Submit.

      



    Source: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

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