Canceling my fizz Internet Wi-Fi
Best Answer
-
If your mind is made up, here’s how to unsubscribe:
- Log into your account and go to Manage.
- Click on Unsubscribe.
- Scroll to the bottom and confirm by clicking Unsubscribe.
- Tell us why you are unsubscribing.
- Enter the date when you want Home Internet service to end.
- Click Unsubscribe.
- On the next screen, download, write down or print your return ID number and follow the instructions for returning your Wi-Fi modem.
Important: You have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes). Detailed instructions will follow.
0
Answers
-
Yes you should do it sooner before you leave to return the modem and also, you should get a refund for what you paid in advance.
0 -
Make sure you return your modem ASAP, check the status to avoid complications.
0 -
follow the steps that have been outlined above. As mentioned, make sure you do it sooner rather than later as you need to return the modem
0 -
When you return the modem, ensure to get a tracking number, and keep a record of it. Often modem return processing takes a while, so they might end up charging you the $225 or so, for the modem. But once they process it, they will credit you back. However having the tracking number is always helpful, in case something goes wrong.
0
