Canceling my fizz Internet Wi-Fi

Posts: 1 ✭✭
edited October 2021 in Internet

Hi there I’m willing to cancel my plane my Internet plan with fees because I’m moving out of Canada

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  • Geek 3/5 Posts: 42 ✭✭

    Yes you should do it sooner before you leave to return the modem and also, you should get a refund for what you paid in advance.

  • Big Geek 3/5 Posts: 328 ✭✭

    Make sure you return your modem ASAP, check the status to avoid complications.

  • Supreme Geek 5/5 Posts: 1,453 ✭✭

    follow the steps that have been outlined above. As mentioned, make sure you do it sooner rather than later as you need to return the modem

  • Supreme Geek 5/5 Posts: 2,305 ✭✭

    When you return the modem, ensure to get a tracking number, and keep a record of it. Often modem return processing takes a while, so they might end up charging you the $225 or so, for the modem. But once they process it, they will credit you back. However having the tracking number is always helpful, in case something goes wrong.

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