How I can ask for another SIM card

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Fredwaack
Fredwaack Posts: 1 ✭✭
edited October 2021 in My Mobile

I lost my SIM card and I want another one with the same number.

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  • Emporium
    Emporium Posts: 2,303 ✭✭
    edited September 2021 Answer ✓
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    You can order one on this web site if you;d like, or you can get one from most Couche-Tard stores.

    https://fizz.ca/en/faq/how-do-i-order-sim-card


    Your lost or broke your SIM card?

    You can buy a new SIM card if your card or phone was lost or stolen. 

    1. Go to My Plans in your Fizz account.
    2. Scroll to the Plan you wish to change.
    3. Click on Manage and choose Change SIM.
    4. Select Order a SIM card.
    5. Select your reason for ordering a new SIM card and click Continue.
    6. Add your shipping address. This is the address where we will ship your SIM card. It may or may not be the same as your home address. 
    7. Choose your shipping method.
    8. Select a payment method and click Submit order to pay for your SIM card.
    9. ... When you receive your SIM card, go back to Change SIM and select Activate your SIM to replace it.


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