Fizz cannot transfer my Fido number and it says "The account number for your current mobile provider
Best Answer
-
Hi Xinxin, I suggest you visit this link. https://fizz.ca/en/faq/comment-identifier-mon-numero-de-compte-pour-transferer-mon-numero-chez-fizz and scroll down to Fido. It says 9 digits for Fido.14
Answers
-
You can also try submitting your IMEI number instead of account number. But be aware that even entering the correct IMEI number might give you an error as reported by other users (and myself) in this forum.13
-
Not a big deal, fill the form and ask manually porting team involved.2
-
Yes you should include the dashes. Just copy and paste it.10
-
In the contact form, schedule a meeting and do manual porting. You'll be fine.10
-
IMEI number should allow you to switch6
-
Thanks for all the answers. I tried to activate my plan again with the same account number (without '-'). And magically, it worked this time.7
-
Magically Fizz was watching this thread and fixed the glitch
3 -
Use phone imei instead0
-
Lol peoples talking about manual porting.
ive been struggling 6 days and talked to probably 15 fizz staff and not a single one can approvr my port out number
this company is a joke
0 -
Good it is solved then
0
This discussion has been closed.