Fizz cannot transfer my Fido number and it says "The account number for your current mobile provider

Xinxin S.
Xinxin S. Posts: 3 ✭✭
Fizz cannot transfer my Fido number and it says "The account number for your current mobile provider is incorrect". But I double checked, and the account number of Fido is correct. Should I include the '-' in the account numbers?

Best Answer

Answers

  • Ann H.
    Ann H. Posts: 226 ✭✭
    Not a big deal, fill the form and ask manually porting team involved.
  • E S.
    E S. Posts: 405 ✭✭
    Magically Fizz was watching this thread and fixed the glitch =)
  • DinoS
    DinoS Posts: 626 ✭✭
    Use phone imei instead
  • tonyW
    tonyW Posts: 13 ✭✭

    Lol peoples talking about manual porting.


    ive been struggling 6 days and talked to probably 15 fizz staff and not a single one can approvr my port out number


    this company is a joke

  • MyriamC
    MyriamC Posts: 920 ✭✭

    Good it is solved then

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