Data is not working outside my subscription zone.

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Michael N. #990
Michael N. #990 Posts: 7 ✭✭
in My Mobile

I'm traveling currently within Canada but my data has not been working ever since I left my subscription zone. My coverage zone is Canada and I have cell service but no data. I posted last night and someone told me to turn on roaming to fix it which have tried since but it did not work. Does anyone know what I'm missing?

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  • StefanM
    StefanM Posts: 1,453 ✭✭
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    As mentioned, please double check the APN settings. If everything is correct and still not working, reach out to Fizz support :)

  • Michael N. #990
    Michael N. #990 Posts: 7 ✭✭
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    My APN is Videotron media.ng I tried adding a APN last night but it didn't seem to work. The last line though I put the entire default,mms,supl, should I have only put default?

  • Michael N. #990
    Michael N. #990 Posts: 7 ✭✭
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    I forgot that I didn't have roaming on last night when I added the new APN, I just tried it again with roaming on and it worked! Thanks a ton you two!

  • Emporium
    Emporium Posts: 2,303 ✭✭
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    AWESOME... Glad to help.

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