is their any way to contact customer service with fizz?
Do any lights turn on when you plug in the modem?
You can try a different electrical outlet.
If the problem persists, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
doesnt turn on at all,,,no lights
If your modem doesn't turn on at all even after plugging into other power outlets, it may have to be replaced.
Hope you get your internet back working soon!