Regarding a sim card

Wasundara
Wasundara Posts: 7 ✭✭

I have ordered a SIM card but I didn’t receive and when I contacted the community hub they told me to look at depaneur stores which I did but there’s no SIM cards . And I give up the idea of changing my mobile plan. And the amount that I paid is lost.

but now my husband wants to change his mobile plan to fizz and I have doubt it will also gonna happen to him ,so kindly let us know . Because for our address we never lost deliveries valued more than this

Best Answers

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,641 ✭✭
    edited September 2021 Answer ✓

    Hi

    You're so close. Don't give up now! You can see the list of stores here: https://fizz.ca/en/sim-card#stores

    Once you activate your plan, you can contact Fizz customer service to be refunded for the SIM card that you did not receive.

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,641 ✭✭
    edited September 2021 Answer ✓

    Yes it's possible. Some Esso and Couche Tard are at the same location. 😃

    By the way, if you do not already have an active Fizz service and are looking for a referral code, feel free to use mine. I just signed up this week and can use any help to get started with a referral. 🙏

Answers