Help me please I beg of you

Well, you need to let us know what the problem is....

911 24/7

@Christopher_help

If you check your account, does it show that the sim card is activated, or is it still showing Pending ?

https://zone.fizz.ca/dce/customer-ui-prod/#/account/overview

I am assuming you already ACTIVATED your card ?

https://fizz.ca/en/faq/activate

If on your account. it says activated and you still have issues, I would recommend contacting a customer service rep. There have been cases where all seems to activate properly, but something did not complete on the back end.

Keep in mind that it can take 2 hours from activation for the card to be usuable.

To contact a customer service agent

• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/status-services
• Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
• By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the quickest method.