Purchase limit?

Vasco
Vasco Posts: 1 ✭✭
in Your Fizz Account

Hi I’m trying to buy a phone but it sais I have a limit. What limit are they talking about?

Answers

  • Emporium
    Emporium Posts: 2,305 ✭✭

    Maybe there are some imposed limits on new accounts. We are all just users here trying to help eachouther, with no access specifically to your acount.

    This is probably best handled if you discuss directly with a customer service agent

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


  • Emporium
    Emporium Posts: 2,305 ✭✭

    Other means of contact

    CHAT however is the quickest method.

  • Giantlaw
    Giantlaw Posts: 22 ✭✭

    Thats handy to know, i will test to see if there are restrictions on my end as a new user

  • Whizz
    Whizz Posts: 23,491 admin

    Hello Vasco,

    I am sorry to hear about this situation.
    As our member Emporium suggested it's best that you contact our support with more details so we can investigate this further. 
    Rest assured we will find a solution for this.

    Have a lovely day,
    -Alex

This discussion has been closed.

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