SIM Ordered
Best Answer
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Definitely a scam.
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Answers
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Hi @Paris
I believe that this is a scam
You can see the status of all your Fizz orders in your Order history.
- Log into your account and go to My profile.
- Click on Order history / See details.
- Click on the shipping number to see on the carrier’s website the details of your delivery.
- If there’s any inconsistency with the delivery information you see, contact the carrier directly.
- If the carrier cannot help you, contact us using the chat bubble located in the lower right-hand corner of this FAQ during our business hours so we can open a ticket for this issue.
source: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
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Thank you guys, I got my SIM card today.
it was definitely a scam, FIZZ NEEDS TO FIND A WAY TO STOP THIS PPL FROM SENDING PEOPLE EMAIL REQUESTING FOR SOME KIND OF PAYMENT AFTER SOMEONE ORDERED THEIR SIMCARD
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Fizz does not have any control on this, and nowhere it saying that was the Fizz order.
In this period a lot of people they are ordering online, therefore, it is easy to get someone believe that his order had a problem and that they need to pay some money
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You can chat in_direct
* Sign into your account
* Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
* Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
* Choose the option 💬 chat
* If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
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