I need to speak with someone I have paid and it is not reflected on my account the credit card
My credit card company is waiting to receive a receipt from you guys and the payment is pending I got an email saying you did not receive payment this is frustrating
Answers
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Hi Julia, this is how to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
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You can also do it on Facebook: https://facebook.com/fizzca.
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Hi Julia,
Sorry to hear that. But best option is to contact a customer service agent.
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/status-services
- Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
Whatsapp: (438) 393-5814
By private message on Twitter: https://mobile.twitter.com/fizz_ca
By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the quickest method.
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