How it’s possible you don’t have any phone number to reach customer service?

Kiko
Kiko Posts: 1 ✭✭
in My Mobile

It’s been more than 2 weeks I’m trying to make my line work, and your contact options are limited to a forum without an agent to answer.

I’m tired of trying and probably will decide to fly out of this shit company

customer service just doesn’t exist here!!!

Answers

  • Mike
    Mike Posts: 21,570 ✭✭
    edited August 2021

    Hi @kiko, here we are users

    You can chat in direct

     * Sign into your account

     * Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

     * Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

     * Choose the option 💬 chat

     * If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

     

     Other means of contact

     Whatsapp: (438) 393-5814

     By private message on Twitter: https://mobile.twitter.com/fizz_ca

     By private message on Facebook: https://www.facebook.com/fizzca/

  • Whizz
    Whizz Posts: 23,074 admin

    Hi Kiko,
    Checking on my end, I can see that a ticket was escalated for your number transfer situation and your plan is now active and running as a result.
    If you're experiencing any difficulties in using your services, kindly follow Mike's indications and let us know directly.

    Thankyou very much for your understanding, patience and collaboration.

    Havea good one!

    Andrei

  • Yourboi
    Yourboi Posts: 188 ✭✭

    You can also contact fizz on Facebook.

  • Yourboi
    Yourboi Posts: 188 ✭✭

    They usually answer.

  • Yourboi
    Yourboi Posts: 188 ✭✭

    hope this helped.

  • Yourboi
    Yourboi Posts: 188 ✭✭

    Good day.

  • telmorrr
    telmorrr Posts: 89 ✭✭

    contact fizz on facebook

  • telmorrr
    telmorrr Posts: 89 ✭✭

    hope it helps

  • telmorrr
    telmorrr Posts: 89 ✭✭

    thanks and good day

This discussion has been closed.

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