Hi, I returned an iPhone that wasn't working 2 weeks ago and I still didn't get an email or any information whatsoever as to if I will be reimboursed or if I'll receive another one.
You should contact the support, go on one FAQ page, for example https://fizz.ca/en/faq/what-15-day-return-policy-phone-bought-fizz, click on the green bubble on the bottom right corner and select chat 💬, if you are using a mobile phone use it on horizontal or in desktop mode
or you can go on https://facebook.com/fizzca
Try to connect to Fizz support, they might be able to help you
contact customer service
Please see the warranty steps: https://fizz.ca/en/faq/what-are-warranty-details-phone-bought-fizz
You can also contact fizz on Facebook.
Have a nice day.
thanks for info
good day everyone