I currently have 11 gb data and us-cad plan. I am in USA New York. Even tho I get four bars... On roaming I get this message. No internet available. Auto network is at&t 3 g. No other network will let me connect.
Reset network settings and manually set apn.
Manually select the network, I can successfully connect to ATT but am told no internet available, no cellular network available. I am unable to connect to any other carrier. ##$&&@##!!! Have put a ticket in but after a week no answer no data no phone in U. S. while on roaming.
Hello judi,
I am sorry to hear about this situation.
I can see that you already contacted our support team.
If by any chance the issue persists please continue the thread started with our support for further investigation.
Have a lovely day,
-Alex
Should work normally as this old question was answered:
You can try to contact Fizz with the Chat Support, go to this FAQ https://fizz.ca/en/faq/partner-networks be sure to be logged in your account and click the Help bubble:
@judi , was your issue resolved?
It sounds like you have a SIM-bearing mobile device (please confirm) so you're on a GSM network in Canada, which is why AT&T shows up (also GSM), so that cannot be the issue.
Assuming all settings are correct, and you have even restarted the device, and it's still not connecting, I'd walk into an AT&T store (if possible) with the device and have them check it and assist you.
