Telephone doesn't work.

Hi,
I live in Montreal, QC. I just received my new preused Fizz telephone and it doesn't start. If I try to charge it, it doesn't work either. The screen just stays black.
Thank you.
Answers
-
I tried with a different cable and charger and it doesn't work, so the proplem is probably with the phone.
0 -
Hello Bonjourkkkuuu
I see that you've managed to contact us on chat earlier, and my colleagues helped you with this situation.
If you need anything else, please reach us back at: https://fizz.ca/en/contact-us
Thank you for your understanding and patience.
I wish you a great day!
-Adelina0
Daily leader

Mike RZMAX
Supreme Geek 5/5
Daily score : 122 pts
Goal : 42/47
Activity feed
@BradDoell
3 points
@junozero
3 points
@Fizzy
3 points
Categories
Top contributors
this week
@DerrSupreme Geek 5/5
1040pts
@Schizofred7Apprentice 1/5
563pts
@Oli 64JKASupreme Geek 5/5
458pts