Can't update my plan anymore

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Samuel S. #40131
Samuel S. #40131 Posts: 5 ✭✭
edited July 2021 in About my account

I chose a month ago a plan with nothing, I basically pay 10$ per months to keep my account, and if needed, I wanted to buy some data while im travelling

But, even tho I have the 10$ plan, it's written 22$ on my account, with text and calls, and I don't have access to change anything now.

How come ?

How I am supposed to come back with a real plan If I can't change anything ?

And I don'T want the 22$ plan, it's useless for me until I come back

I just want 0 with possibility of buying data

Answers

  • Samuel S. #40131
    Samuel S. #40131 Posts: 5 ✭✭
    Options

    Thanks @Mike , but I don't have any options to change my plan.

    Plus, my plan this month was 10$, but it's written 22$ on the plan setting with more options.

    I can't find the chat bubble, do you have a link ?

    It's very complicated to contact someone here

  • Samuel S. #40131
    Samuel S. #40131 Posts: 5 ✭✭
    Options

    I think I founnd for the chat, I just need to wait the opening hours

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