internet down

touchofdead
touchofdead Posts: 2 ✭✭
in Internet

My router keep blinking on the download everything else is green i've unpluged the coaxial waited 2 minutes repluged it did a few shutdown and boot even a factory reset all without success it's been like that at least since i came back home over an hour ago.

Best Answer

  • Whizz
    Whizz Posts: 23,535 admin
    Answer ✓

    Hi touchofdead,

    Thankyou for reaching out to us.

    Iunderstand and I'm sorry to learn about the inconvenience.

    I checked on my end and I can see you were informed about a service call that was placed for an appointment set for today between 7:30 AM and 12:00 PM. During this appointment, a technician will arrive to remedy the cable connection for you, rest assured.

    Thankyou very much for your understanding, patience and collaboration.

    Havea good one!

    Andrei

Answers

  • touchofdead
    touchofdead Posts: 2 ✭✭

    well found out why videotron instaler cuted my coaxial cable to plug the guy living upstair.... nicely done ! 2 hours on the phone to get told that they can't do anything today.

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