I am presently with Virgin and would like to switch to Fizz

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ddafre
ddafre Posts: 2 ✭✭
in Internet

In the Do it yourself installation they refer to Cable,, however Virgin uses Telephone jack. does that mean i simply take the DSL jack from the Virgin Modem and plug it into the Fizz Modem when I receive it, Or is it more complicated than that ?

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  • Jacques_Assert
    Jacques_Assert Posts: 159 ✭✭
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    It sounds like you are switching your Internet from a DSL (phone) connection.

    The Fizz modem uses an RG-62 cable connection, like a Cable TV.

    You will need to have that installed by the Fizz installer when they bring the modem.

    Then your computer cabling (RJ-45) is connected to the Fizz modem/router (or you use Wi-Fi).

    *Only* the computer cable (RJ-45) will move from the Virgin modem to the Fizz modem.

    A phone jack has a smaller RJ-11 connector, that will physically fit (loosely) in an RJ-45 network jack, but will NOT work.

  • ddafre
    ddafre Posts: 2 ✭✭
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    thanks for the info. Jacques

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  • Jacques_Assert
    Jacques_Assert Posts: 159 ✭✭
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    I assume that you already have signed up and booked an appointment?

    If not, there is a $75 referral bonus available, and 120/20 is also available at a discounted rate.

  • vanigh
    vanigh Posts: 328 ✭✭
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    Please make sure the technician checks your cable signal in your apartment.

    He may also needs access to the Videotron cable room/closet in your building.

    Welcome to fizz.

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