I need to work ASAP (need my phone number back PLEASE)

Yan N.
Yan N. Posts: 19 ✭✭
edited May 2021 in Phones

Hi I work from home for a big big big company, I have a lot of work to do I take my calls with my phone number. I had a paiement that have passed at midnight of "HRK" 7$ I don't know that and now because of that my line is unable PLEASE ANYONE COULD YOU HELP ME

Best Answer

  • Whizz
    Whizz Posts: 23,079 admin
    Answer ✓

    Hello Yan N. ,

    Apologies for the encountered issue.

    From what I see your monthly payment has not passed, hence why your services have been suspended. You will need to make the payment manually by going to My plans- Manage plan- Payment methods and in there click on "Make my monthly payment" button, but before you click that, make sure that there are sufficient funds on your card and also there are no restrictions on your bank's end. For more details, please take a look over:

    https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    Thank you for your understanding.

    Have a good day.

    -Catalin 

Answers

  • Yan N.
    Yan N. Posts: 19 ✭✭

    my bosses are putting pression on me please help

  • Yan N.
    Yan N. Posts: 19 ✭✭

    I need to have my number back PLEASE it was a mistake another paiment just before the FIZZ one so the FIZZ one did not had enough I corrected the situation there is enough money in the account please help me

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