Anyone else have spotty internet this morning?

Micah
Micah Posts: 104 ✭✭
in Internet

Hey everyone, my internet has been on and off this morning. I have tried resetting my modem and the internet loss has been across all of my devices. Just wanted to make sure that i'm not alone :)

Thanks in advance

Best Answer

  • Whizz
    Whizz Posts: 23,552 admin
    Answer ✓

    Hello Micah,

    Sorry for the situation encountered.

    I have verified in my tools the connection of your modem, and everything looks alright.

    Also, there is no work carried out in your area affecting the services.

    It will be much appreciated if you could test on another electrical outlet, without an extension cord or power strip.

    In order to make further manipulations, please try to contact us directly on chat, by accessing our page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do The chat option will appear on the page within 4,5 seconds.

    Have a nice day!

    -Adelina

Answers

  • Sophie J. #36343
    Sophie J. #36343 Posts: 28 ✭✭

    Same here !

  • Ronny
    Ronny Posts: 1 ✭✭

    Same here, intermittent since yesterday. Reset the router to factory default with no improvement. Application says the modem can’t reach the internet. How can i get someone to test the circuit???

  • Micah
    Micah Posts: 104 ✭✭

    Thanks guys, whatever it was it seems to have been resolved by now :)

This discussion has been closed.

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