I'm not receiving my email confirmation

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aslavchev
aslavchev Posts: 2 ✭✭
in About my account

Hi, I've just created my account and have to confirm my email through the email fizz is supposed to send. Thing is, I'm not receiving this email and I can't confirm my email account and login.

How can I resend this confirmation email and confirm my email?

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  • Fizzy
    Fizzy Posts: 10,918 ✭✭
    Answer ✓
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    Hi Aslavchev

    Welcome to Fizz!

    Did you also check the spam/junk folder of your inbox?

    How long has it been? There might be a delay.


    If it has been more than a couple of hours, you can use the “Forgot?” link to reset your password.

    1. Go to the Fizz login page and click on the Lost password link.
    2. You will receive an email with a link that lets you reset your password and confirm your email address.
    3. Create a new password. You will now be able to log into your Fizz account.

    You will have one hour to validate the link sent by email. If you have done this procedure several times, be sure to use only the link that is in the last email received. Otherwise it won't work.

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