Not able to connect via my app to my modem

Bardym · March 2021

My app loses connection with my modem, Wi-fi remains functional though. I have to reboot the modem over and over again to get the issue temporarily fixed and get access to my devices.

Any idea why this is happening and how this can be fixed?

Dgjf · March 2021

You should disable the auto band on the modem (the cut append when the modem make the decision to change de band)

Choose: ''My Wi-Fi''
Select your Wi-Fi network
Select: ''Advanced Settings''
Band Steering ''On/Off''

https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

Or use your own router.

https://fizz.ca/en/faq/how-can-i-use-my-own-wi-fi-router-fizz

Barry L. #924 · March 2021

Doesn't solve the specific issue but it's usually best to use your own router

Dgjf · March 2021

https://forum.fizz.ca/en/discussion/comment/6564626#Comment_6564626

I thnik the same but its sad to get this answer hahah

Fizz should give a bette modem in the end or juste a modem not a modem/router.

Not able to connect via my app to my modem

Best Answer

Answers

Categories