iPhone displays Videotron as network (not Fizz)?
Best Answers
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Yes, fizz is a startup within Videotron, all normal.
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From your picture, your mobile signal was pretty weak, so it probably switched to Videotron's. Also note that Videotron is a sibling company to Fizz, both owned by Quebecor, so they use the same network.
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The procedure for iPhone is pretty straightforward and I did it already:
1. Install the latest software update.
- Connect to a Wi-Fi network
- Download the latest iOS software update
2. Update the carrier settings.
- Once the software update is done, your iPhone will offer a carrier settings update. Make sure you accept it.
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It's normal same thing for me normally it's fizz but some time I see videotron
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Fizz and Videotron are one (Fizz being a subsidiary of Videotron). This is simply a display error. Technically you are still using the 'home' network, so you will be fine. Nothing to worry about.
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Answers
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Fizz told me to make sure iPhone software is updated as it may prompt to update carrier settings.
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On Android, mine literally shows "Fizz" :
- top left, when it is locked
- in Mobile Networks ► the Network Operators.
- in Mobile Networks ► Access Points Names
- in About Phone ► Status Information ► Sim Card Status
So not sure about Videotron's value in the display (not disputing the fact that Fizz is a subsidiary of Quebecor and borrowing Videotron's infrastructure).
@redhead Maybe there is an equivalent configuration value you can double check somewhere else in your iPhone settings.
Look for something like shown at https://support.apple.com/en-ca/HT201270#:~:text=To%20see%20the%20version%20of,settings%20for%20your%20new%20carrier.
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Do you set the Fizz APN : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Log into your Fizz account and follow this path:
My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notifications
On my end its Fizz on the left corner but im an android user so i dont know for IOS but its seem weird.
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There are no APN settings to set in iOS; only on Android.
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Hummmm i dont know but the point 4 clearly said : Installing network settings (iPhone). So unless some iPhone use Android (spoiler its not the case) its seem you have to do it too the method its juste different.
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