Off to a good start(!)
Hello,
after 6 months trying to convince my husband to ditch Telus and move to Fizz, finally managed to get him to order a SIM card.
Now, when he is trying to create a Fizz account he gets an error message saying that there is a problem an to try again later.
We have been trying all evening, from 4 different devices. The status page still says that all services are up and running.
Him being so sceptical to all this 'low-cost' buzz, is clearly far from a great start, but anyhow, any ideas when it will be fixed?
Thanks!
Best Answer
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I think you should contact the support on Facebook to activate the sim card if its not working on 4 différent device/browser. Its really sad for a start but the run will be amazing. Have a nice day :)
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Answers
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Hi Jon,
The site has been a bit buggy lately. Add to that the redesign of the forum and you might run into a few problems.
Have you tried to use incognito mode? Sometimes this helps.
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Hey there!
Yes, we have tried incognito and clearing the cache as well.
We will wait until tomorrow, if not I will reach fizz out on Facebook.
Thanks for your help guys!
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Yesterday the website was glitchy.. they were updating the forum. Maybe try again today
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I agree. Try today, maybe today it will works. The move should be completed.
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