Payment failure and i have been charged twice

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Olivier G. 86689
Olivier G. 86689 Posts: 1 ✭✭
in My Mobile
Hello, i received a notification saying that my mensual payment failed, i took a look in my account and i have been charged twice. Can you correct the problem please?

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)

    The problem is global sorry you should wait a bit :)

Answers

  • oberon
    oberon Posts: 90 ✭✭
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    Yes many customers are experiencing issues with February payments.
  • PierDuc
    PierDuc Posts: 1,564 ✭✭
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    We are customers just like you on this forum. Hope the problem is fixed real soon!
  • Mestapha
    Mestapha Posts: 154 ✭✭
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    Hi Olivier,
    The same issue happens to other today..... Hope everything will be ok soon!
  • Jean B. 15359
    Jean B. 15359 Posts: 253 ✭✭
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    Yes a lot of people have the same issue. They will probably fix this for everyone.

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