Over charged on my internet subscription

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libby M.
libby M. Posts: 1 ✭✭
in Internet
Why am I charged more then the amount on my internet plan.

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • oberon
    oberon Posts: 90 ✭✭
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    Yes many customers are experiencing issues with February payments.
  • Mestapha
    Mestapha Posts: 154 ✭✭
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    Hi libby,
    The same issue happens to other today..... Hope everything will be ok soon!
    If there is a problem, you can contact Fizz support for help.
    https://fizz.ca/en/contact-us
  • Linkin
    Linkin Posts: 79 ✭✭
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    Im sorry to hear that, im sure they will contact you very soon, have a good day
  • Kariann
    Kariann Posts: 98 ✭✭
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    Theres a lot of people having payment issues. Plz, don't ask for help at support, its a Known bug. Report it if there's still a problem in a couple day!
    Have a great day! :)
  • oberon
    oberon Posts: 90 ✭✭
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    Many have had their issue resolved by support.
This discussion has been closed.

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