I was charged twice and received a failure of payment / service interruption email but the payment w

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Spencer
Spencer Posts: 1 ✭✭
in My Mobile
will this issue be resolved ? because i’ll cancel my sub this is weird

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    You are not alone. Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • oberon
    oberon Posts: 90 ✭✭
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    Yes many customers are experiencing issues with February payments.
  • Mestapha
    Mestapha Posts: 154 ✭✭
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    Hi Spencer,
    The same issue happens to other today..... Hope everything will be ok soon!
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