i was double charged and my monthly payment went through twice
Annette C.
Posts: 2 ✭✭
in Internet
what the heck is going on
5
Best Answer
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Hello Annette,
Apologies for the unpleasant situation.
I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
Thank you for your understanding.
Have a good day.
Catalin0
Answers
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Fizz seems to have a problem with payments right now. You can only try to get a hold of Fizz customer support, so they can refund you the money manually.1
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Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day
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Hi Annette, The same issue happens to other today..... Hope everything will be ok soon!
If there is a problem, you can contact Fizz support for help.
https://fizz.ca/en/contact-us1
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