How to transfer Fizz plan from a Fizz account to another Fizz account?
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Hicham R. #41505
Posts: 5 ✭✭
in My Mobile
I have my account Fizz with mobile and internet plan. I created another account for another plan to my sibling. I would like to merge accounts to facilitate management.
It is possible to merge Fizz accounts?
how to do it?
Thanks
It is possible to merge Fizz accounts?
how to do it?
Thanks
27
Best Answers
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Sorry you cannot move from one Fizz account to another.
If you want to contact Fizz, you can Live chat with support:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.11 -
I can confirm that the only way to move a number or service from one Fizz account to another is to cancel the plan from account A, and then resubscribe under account B.
For a mobile plan, you could port out to another provider, then port back in to Fizz when you activate a new plan under account B.
It hardly seems worth the trouble. All this to say, do think ahead when activating a new plan.5 -
That would be great then you will have extra points and lvls4
Answers
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Its not suppoed to but you can contact the support. Inform us if they can do it but i doubt it. Have a nice day
7 -
You maybe already try it but chat with the costumer service. Had to do it and they really helped4
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Hi Hicham,
Sorry, you cannot merge two Fizz account.
You can simply have two plans in the dame account.
For that, you will need to cancel one of the account/plan and than open in the other account.
Good luck3 -
Hicham,
Sorry,
You cannot move from one Fizz account to another.
It's impossible.3 -
I would cancel the sibling account and add another plan to your account.3
This discussion has been closed.