Why the Internet is not there yet?
Answers
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Videotron and Fizz are having DNS problem. See Whizz's post here:
https://community.fizz.ca/questions/2604630-fizz-aware-members-experiencing-issues-home-internet-mobile-services
Service status updates available here: https://fizz.ca/en/faq/status-services
For short term solution, you can change the DNS on your device or the Fizz modem.
For device, go to settings:
Obtain DNS: Manual (instead of automatic)
DNS1: 8.8.8.8
DNS2: 8.8.4.4
.
For Fizz modem, go to http://192.168.0.1/ (username: cusadmin and your wifi password)
Make this change for now and your internet will work.11 -
Hi,
Yup, fizz is having DNS provleme right now!10 -
Hi Hiba,
if it's easier for you, you can change the DNS settings directly on your computer(s).
You can see the steps here:
https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/
I suggest you change them to Google DNS:
Preferred: 8.8.8.8
Alternate: 8.8.4.4
After doing that, your internet should be working fine.10 -
Hi, I don't know why but I can't access to http://192.168.0.1/ ... can you help me out please?11
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I hope your service is back this morning.4
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now has to work.2
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Hi ! Yes it works ! Thank you very much !1
This discussion has been closed.