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    • Did anyone buy a phone so far from fizz (the cart seems unusable) ?

    Posts: 3 ✭✭
    in Phones
    After adding a phone to the cart, there is no way to check out the phone? It looks like a huge receipt and you need to scroll a lot but no buttons to go to the next phase.

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    • Supreme Geek 5/5130🔥 Posts: 22,096 ✭✭
      Hi Sireon

      Personnaly I did not. However, other members reported that they bought the phone. And yes some of them reported some problems

      Remember the program is in beta.

      Can you try to use the browser in private mode? Also clear the cache and cookies

      Please contact the support, you will help Fizz with this new feature reporting these bugs

      In case of problem, you can contact Fizz support by chat

      1- Log in to your account (see top right).
      2- Any ad blocker in your browser must be disabled.
      3- You must be on a help sheet: https://fizz.ca/en/faq/why-buy-phone-fizz
      4- The green bubble should appear in bottom right of the page
    • Posts: 251 ✭✭
      Hi Sireon

      Sometime it take some minutes to be clear. Wait a lot be more.
    • Posts: 60 ✭✭
      You can try reloading the page, it may help.
    • Posts: 3 ✭✭
      I tried with different browsers (Chrome/Edge) on different computers. I also disabled the Ad-Blocker without luck. The same result regardless of the browser or the computer I used. Please see the scrolls on the second screenshot:
    • Supreme Geek 5/5130🔥 Posts: 24,581 admin
      Hello Sireon,
      We're sincerely sorry to hear about this situation. If by any chance you already tried the steps Mike suggested as well, to either clear the cache&cookies of the browsers and Incognito/Private mode as well and the situation persists, please contact us on any channel you'd prefer so we can further help: https://fizz.ca/en/contact-us
      Thank you so much for your understanding.
      Have a wonderful day,
      -Ioana
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