How to I cancel my plan?

Shay P.
Shay P. Posts: 2 ✭✭
I can't seem to get the chat bot to work, it doesn't show anything when clicked on. There's no email address to email... no phone number...

Answers

  • Philippe G. 80730
    Philippe G. 80730 Posts: 55 ✭✭
    You can go in your profile->Manage Plan and unsubscribe.
  • Shay P.
    Shay P. Posts: 2 ✭✭
    Yes, home internet. I made an appointment for next week, but have gone with another provider. However, I've still been charged, even though i've cancelled my appointment for the router delivery.
  • StefanM
    StefanM Posts: 1,453 ✭✭
    Okay, try to access the chatbot via incognito mode or in a different browser. The site is a bit buggy.
  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Have you managed to achieve it ? You sre supposed to have the ability to do it by yourself on your account page.
  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    I suppose its done ? Can you choose a best answer to close the question please. Thank you and have a nice day :)
This discussion has been closed.