Fizz chat disabled, what to do?

Chelsea O. Posts: 1 ✭✭

January 2021 in Internet

I have been trying to open the chat with the question mark on this page:
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
but the chat won't open.
How else might I be able to reach the fizz team?

19

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Answers

• 

  Mike Posts: 22,232 ✭✭

  January 2021

  Hi Chelsea
  
  Try to do this
  
  - Logout
  - Click on the chat (you will have the login screen)
  - Click on the chat (after the login )

  10
• 

  StefanM Posts: 1,453 ✭✭

  January 2021

  Please try a different browser and/or incognito mode. Usually this solves the problem for me.

  10
• 

  Justin Posts: 888 ✭✭

  January 2021

  Hi Chelsea,
  
  Try on Messenger or other apps like WhatsApp.
  It work great for me.
  
  Good luck

  10
• 

  Marina R. #37793 Posts: 168 ✭✭

  January 2021

  You can try a different browser, it usually does the trick!

  9
• 

  Mando1 Posts: 1,052 ✭✭

  January 2021

  Have you tried Messenger ? Usually more easy to reach Fizz with Messenger.

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