Fizz EXT data not working for more then 6 hours now ??
Mohammad T.
Posts: 1 ✭✭
in My Mobile
Hi since this morning my Fizz EXT data is not working. Please help
18
Answers
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Hi Mohammad
It seems a problem with Fizz, there are multiple posts regarding this problem
You can also contact customer support by chat
1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option9 -
There is a problem with Fizz right now.10
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Yup, no data since morning. I wonder where is Fizz's service status page xD7
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Have you tried reaching out to Fizz customer service directly, Mohammad? The community unfortunately cant help with this type of issue. Good luck
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hi,
i had the same issue.... i was thinking is because of mine....5 -
did they say why?6
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Mohammad,
Sorry
This morning, FIZZ Ext works for me.4 -
Hello Mohammad,
We're sincerely sorry to hear about this situation encountered. I took a look at your account and I see that you've reached us regarding this matter and one of my colleagues has already further helped with it by escalating a ticket to our technical department. As soon as we have an update from them, rest assured we will inform you via email.
If you need additional assistance, for all the information on how we can be reached you can check our page: https://fizz.ca/en/contact-us
Thank you so much for your understanding.
Have a wonderful day!
-Ioana4
This discussion has been closed.