My sim card don't work, Can I continue my plan using another sim card?

meekael
meekael Posts: 6 ✭✭
in Your Fizz Account
I already tried everything it says I got no service so I bought another sim card from fizz and I wonder if I could continue my plan with another sim card

Answers

  • Mike
    Mike Posts: 21,664 ✭✭
    Ho Meekael

    Yes you can swap the card, you plan will be on your new SIM

    My plans > Manage > Change SIM card
  • JoanMr
    JoanMr Posts: 330 ✭✭
    YEs it will work with another sim card from fizz :)
  • meekael
    meekael Posts: 6 ✭✭
    I won't have to pay again? because I already paid 4 days ago for a my other sim but it doesnt work
  • StefanM
    StefanM Posts: 1,453 ✭✭
    Yes, you can always swap your simcard. Your plan will remain unaffected.
  • carolineC84
    carolineC84 Posts: 221 ✭✭
    Hope this works for you. Yes you can change SIM card.
  • Whizz
    Whizz Posts: 23,436 admin
    Hi Meekael,
    I can see that you've already contacted us regarding this situation and a colleague of mine has given you a handful of helpful tips to try out and see if you can use the service under the new SIM card added under your mobile plan.
    Please try them out and let us know if they helped.
    Here you can find more information about how you can do that: https://fizz.ca/en/contact-us
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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