120$ in referral bonus yet I still pay every months ?

Hi Community, so I have 120$ in referral bonus and I expected that Fizz would use it to pay my balance but its been 3 months now ans they keep taking money on my credit cars. How Do I actually pay with my 120$ of referral bonus ?? Thanks.

Answers

  • Whizz
    Whizz Posts: 22,862 admin
    Hello Maxime,
    Thank you so much for your message. I checked your account and rest assured, I see the referral bonus was applied on your latest mobile transaction from 2021/01/09 and the charge was $0. You can also check this by going to My Plans - Transaction History - Choose your phone number.
    You are also able to see how much referral bonus is still left after it was applied on this transaction, from My profile - Referral bonuses. For more useful information, including when a referral bonus is applied, you can check the FAQ Fizzy shared previously.
    If by any chance you need further assistance regarding this, kindly contact us for further help:  https://fizz.ca/en/contact-us
    Have a wonderful day!
    -Ioana
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