Huge problem

Hello! I changed my Device to a new one... Umidigi S5 pro if that changes anything...My device is correctly configured with the APN settings provided... But today everything related to mobile data(sms/mms/internet by LTE/calls/etc.) Failed i have NO SERVICE nothing... The thing I saw was my IMEI listed on fizz website differs from my actual phone imei...

Answers

  • Whizz
    Whizz Posts: 23,081 admin
    Hi Arnaud,
    I can see that a ticket was escalated to our specialized team by one of my colleagues recently and a reply was provided via it a few hours ago.
    Would you kindly check and see if your encountered situation was solved?
    Thank you very much for your understanding.
    Have a good one!
    Andrei
This discussion has been closed.