how do i contact fizz customer service ? is there a phone number
Answers
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Nina
Fizz is 100% online service, therefore they do not have a public phone number.
Here we are users, sometimes we can help with some problems
You can Live chat with support
1- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
2- The green chat bubble should appear after a few seconds in the bottom right corner. Click on it
3- Select chat7 -
You can reach someone with the on’ine chat.4
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Hi Nina,
There is no phone number to reach customer service, sorry.
Online service only.5 -
Hello Nina,
Fizz is 100% online, so you can only chat with them and not call them like Videotron and Bell.
You can try to ask your questions here, and we'll help you to the best of our knowledge.
However, the Fizz service is very efficient and fast and can be done via Messenger without any problem.
To contact support by chat you must be within hours of operations for a quick response, otherwise leave your message and they will contact you.
1- Log in to your account
Access is easier
2- In the right corner (bottom) click on the “?” and leave a message on one of the platforms:
Messenger
Twitter
WhatsApp
iMessage
Have a good day7 -
Yeah fizz is some times a bit different and destabilizing being 100% online but we ended up getting used to it6
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As everyone said it's 100% online. No phone numbers3
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Hi, nina
Sorry,
If you need assistance from the Fizz customer support, you must only chat with them.
First, log to your fizz account.
Then click on this link:
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
Click on the green interrogation point when you see it down to the right of the page.
Click on again on the green chat bubble.
A new chat window is opening. you are waiting to the start of a chat session with them.3
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