Chatbot replying while rep is unavailable in messenger?

Yelena
Yelena Posts: 1,861 ✭✭
Sent a request via messenger and received a bunch of those stupid chatbot replies.
I used to contact customer service via messenger in the past. When the rep was unavailable, there was no response for a while, and I think it's ok to wait. Those chatbot messages are annoying. What do you think guys?

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Hi, Yelena
    I'm agree with you, it's very annoying.
    That what i prefer to chat directly to someone. Not send message on messenger.
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