Fizz support on WhatsApp?
redhead
Posts: 857 ✭✭
According to the Fizz reddit group, you can now contact Fizz support via WhatsApp:
https://www.reddit.com/r/FizzMobile/comments/jy2dwf/fizz_whatsapp/
Anybody try this?
https://www.reddit.com/r/FizzMobile/comments/jy2dwf/fizz_whatsapp/
Anybody try this?
27
Answers
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Hi RedHead
Never tried, I tried iMessage but on my opinion writing to the support using iMessage, WhatsApp, messenger, Twitter are all async methods therefore less interesting than using the chat.
I prefer waiting 10 minutes to be able to chat in sync mode instead sending a message, wait couples of hours for a reply and be obliged to reply again and again
Edited:
I have a doubt, is whatsapp a sync mode? Since when I reduce the windows size to take the screenshot, the chat was replaced with Whatsapp
***10 -
No i haven't i feel like the live chat is better as you get your answer right away.10
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Fizz confirmed this is true:
Greetings,
Thank you for reaching out to us.
Yes, that is true. However, take note that the respective interaction channel is not a real-time communication channel.
At this moment we still only have the live chat for real-time communication.
To learn some additional details, please refer to this link : https://fizz.ca/en/contact-us
If you have any others questions, feel free to reach out again, as we'll do our best to assist you.
You can refer to our solution hub, as it has a lot of useful FAQs : https://fizz.ca/en/solutions
I thank you kindly for your patience, understanding and cooperation.
I wish you a marvelous day!
Adrian8 -
Hi Redhead
I was wondering about this as well.
Thanks for your follow-up and confirming that Live Chat is the only real-time communication channel.8
This discussion has been closed.