SIM not taken in charge
Answers
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Aryane
It seems that your phone is SIM locked
If your phone is locked, ask the mobile provider who supplied your phone to help you unlock it
Because Fizz is not the company that locked your phone, we cannot unlock it. Only the provider who sold you your phone (and who locked it) can unlock it for you. Ask this provider’s customer service team for an unlock code and instructions for unlocking your phone.
Make sure you have your IMEI handy when you contact the company who sold you your phone IT IS FREE.
An IMEI is your phone’s ‘identity card’. It allows you to obtain your unlock code. It’s also an anti-theft provision that allows you to identify and block your phone if it is lost or stolen.
Where can I find my IMEI?
By dialing *#06# on your phone’s keypad
source: https://fizz.ca/en/faq/how-do-i-unlock-my-phone6 -
Which phone do you have??4
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