Why can’t I find the chat help?
Tyson M.
Posts: 6 ✭✭
I have followed the steps on the website for the chat help to appear and it still won’t. Why is it so difficult to speak to someone?
18
Answers
-
do you have adblock on?
log-in to your account and go to this link: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
the green bubble should appear in the bottom right.8 -
Hi Tyson,
Here we are users but sometimes we can help too.
For chat with the support from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.9 -
Hi Tyson
Welcome to Fizz!
Make sure you are on one of the help pages from the Solution Hub like this one: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly8
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