Why chainging/add my plan (voice: QC to Canada) lose early adopter Fizz base price $15 to $22?
Hello Fizz,
I was one of early adopter, and original plan Coverage: Quebec voice, text and voicemail, and special base price under $15 ($18.13 tax in).
If I try to change just the coverage Quebec to Canada, the price jumps to 24
Following is shown before plan change confirmation.
Your current plan: $18.13 (taxes included)
Data: 0 GB
Minutes: Unlimited
Text msgs: Unlimited
Coverage: Quebec **
Voicemail: Yes
International Calls: No
Your new plan
$28.12 (taxes included)
Data: 0 GB
Minutes: Unlimited
Text msgs: Unlimited
Coverage: Canada **
Voicemail: Yes
International Calls: No
## My question is it possible change my plan but keep the past base price $15.
Or IF I try to change my plan - I have to lose the early Fizz adopter special price.
Thanks.
I was one of early adopter, and original plan Coverage: Quebec voice, text and voicemail, and special base price under $15 ($18.13 tax in).
If I try to change just the coverage Quebec to Canada, the price jumps to 24
Following is shown before plan change confirmation.
Your current plan: $18.13 (taxes included)
Data: 0 GB
Minutes: Unlimited
Text msgs: Unlimited
Coverage: Quebec **
Voicemail: Yes
International Calls: No
Your new plan
$28.12 (taxes included)
Data: 0 GB
Minutes: Unlimited
Text msgs: Unlimited
Coverage: Canada **
Voicemail: Yes
International Calls: No
## My question is it possible change my plan but keep the past base price $15.
Or IF I try to change my plan - I have to lose the early Fizz adopter special price.
Thanks.
26
Answers
-
Unfortunately it is not possible to modify your plan without losing your early adopter price.16
-
Hi
Yes every time that you modify your plan you will pay the actual price
Here the page with all the information
https://fizz.ca/en/faq/important-information-mobile-members-who-subscribed-october-17-201916 -
No, it's a big disappointment
17 -
You are lucky to have this plan. You can use your wallet or add-on when needed14
-
Sharif,
Sorry,
If you modify your mobile plan, you will pay the actual price for it.
Just buy add-on when it's necessary.14 -
Sharif,
Sorry,
If you are modifying your mobile plan you will pay the actual price for it.
Just buy add-ons when you need it.14 -
Hello Sharif,
As our community members already suggested, if you change your plan, you will loose the old prices and the regular ones will apply.
You can also consult our page: https://fizz.ca/en/faq/important-information-mobile-members-who-subscribed-october-17-2019
Please reach us back if you have any other questions. We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina15
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